Privacy Policy

This section of the privacy policy clarifies the methods Brewszilla employs to gather, utilize, and safeguard the personal data of its users or customers. It provides information on the types of personal data collected, its usage, and who can access it. Additionally, this policy specifies the rights users have concerning their personal information, including the rights to access, amend, or remove their data.

This is applicable when you use our website located at Brewszilla.com, or the Brewszilla mobile application (collectively, called as “Brewszilla Platform”) founded and created by Brewszilla Technologies Private Limited (“Brewszilla”, “Company”, “we”, “us” and “our”),  a private limited company established under the laws of India having its registered office at No.777 First floor Bengaluru - 560076

The user of the Brewszilla Platform will be referred by the terms “you” and “your”. The term “Services” refers to any services offered by Brewszilla on any of its Platforms.

You must thoroughly review this Policy and the Terms of Use before engaging with Our Platform or providing us with any personal details. Your use of our website, mobile application, or any other “Services” signifies your agreement and consent to how we collect, transfer, utilize, store, disclose, and share your information as outlined in this Policy. If you disagree with the terms of this Policy, please refrain from accessing or using Our Platform.

If you reside in India, Brewszilla Technologies Private Limited, located at 777 India will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

The data controller, who can be an individual, a company, or another entity, will be in charge of collecting, utilizing, disclosing, retaining, and safeguarding your personal data in line with privacy standards and relevant laws. Your data may be shared with other Brewszilla entities as per this Privacy Policy. Your personal information might be processed and stored either in India or on servers of our third-party partners, located either within or outside India. Be aware that this policy is subject to change at any time. Your continued use of Brewszilla's Services implies acceptance of any modifications to the policy, so we recommend regularly checking for any updates.

1.1  Collection and use of personal information: We may collect personal information via Registration and Account setup such as name, birthdate, email address, location, device information, profile name, password, age, gender, your preferences, mobile number, photographs, posts and reviews, comments/feedback, followers, contact details of friends you refer or make via connections and meetup, your favorites, your search history, bookmarks, any communication on the app, your browsing information, event registrations, brew tours and classes, NGO based events, and your transactional or payment information or the data when a user creates an account or subscribes to any of our “Services”. This information may be also collected automatically and may consist info related to tracking or location information, IP addresses, cookie information or how you use the app or your activity on the app, the last website you visited before you visited our website, we may also collect information within your devices like metadata and any files that may contain personal information and collect information on all apps that your using on your phone without limitation. This information may be used to personalize the user's experience, send marketing materials, or communicate with the user about their account or orders. Even though we do not disclose your personal information to 3rd party vendors, for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

1.2  Auto collection of Information: To use specific areas or features of Our Services, you agree to our collection and utilization of personal information regarding your geographical location when you operate Our Services on a location-enabled device (including GPS, cellular, and Wi-Fi networks) or via your browser or other passive methods. Your consent extends to our access and use of this "passively collected" information, which encompasses, but is not limited to, the following details: the domain name of the website through which you navigated to the Our Services, the search engines utilized, the internet protocol (IP) address used, duration of your visit on the Our Services, the pages you viewed there, webpages you browsed before and after visiting the Our Services, the type of device and/or internet browser you use, how often you visit the Our Services, and other related statistics, collectively referred to as "Traffic Data".

1.3 Information collected via Cookies: Cookies are small text files that are stored on your computer or mobile device when you visit a website or open a Mobile app. They are used to remember your preferences, store information, and track your online behavior.

Different Types of cookies and Pixel Tags we may track

a. Session cookies: These temporary cookies disappear once the user exits the browser or app. They help store session-specific information like login status or the user's current page position.

b. Persistent cookies: Stored on the user's device for a predetermined duration even after closing the browser or app, these cookies are typically used for saving user preferences or for tracking user behavior for advertising.

c. Third-party cookies: Set by domains other than the one being visited by the user, these cookies are commonly utilized for tracking and targeted advertising purposes.

d. Secure cookies: Only transmitted over secure, encrypted connections, these encrypted cookies are mainly used for storing confidential information like login details.

e. HttpOnly cookies: Accessible solely by the server and not the client, these cookies are employed to store data that isn't meant to be shown to the user, like session identifiers.

f. Flash cookies: Stored in the user's Adobe Flash Player instead of the browser or app, they are often used for saving preferences or tracking information.

g. Analytics cookies: These cookies gather and analyze data about your website usage, including page visits and site actions. This information aids website owners in understanding user interactions and enhancing user experience. While they track website navigation and acti

This section of the privacy policy clarifies the methods Brewszilla employs to gather, utilize, and safeguard the personal data of its users or customers. It provides information on the types of personal data collected, its usage, and who can access it. Additionally, this policy specifies the rights users have concerning their personal information, including the rights to access, amend, or remove their data.

This is applicable when you use our website located at Brewszilla.com, or the Brewszilla mobile application (collectively, called as “Brewszilla Platform”) founded and created by Brewszilla Technologies Private Limited (“Brewszilla”, “Company”, “we”, “us” and “our”),  a private limited company established under the laws of India having its registered office at No.777 First floor Bengaluru - 560076

The user of the Brewszilla Platform will be referred by the terms “you” and “your”. The term “Services” refers to any services offered by Brewszilla on any of its Platforms.

You must thoroughly review this Policy and the Terms of Use before engaging with Our Platform or providing us with any personal details. Your use of our website, mobile application, or any other “Services” signifies your agreement and consent to how we collect, transfer, utilize, store, disclose, and share your information as outlined in this Policy. If you disagree with the terms of this Policy, please refrain from accessing or using Our Platform.

If you reside in India, Brewszilla Technologies Private Limited, located at 777 India will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

The data controller, who can be an individual, a company, or another entity, will be in charge of collecting, utilizing, disclosing, retaining, and safeguarding your personal data in line with privacy standards and relevant laws. Your data may be shared with other Brewszilla entities as per this Privacy Policy. Your personal information might be processed and stored either in India or on servers of our third-party partners, located either within or outside India. Be aware that this policy is subject to change at any time. Your continued use of Brewszilla's Services implies acceptance of any modifications to the policy, so we recommend regularly checking for any updates.

1.1  Collection and use of personal information: We may collect personal information via Registration and Account setup such as name, birthdate, email address, location, device information, profile name, password, age, gender, your preferences, mobile number, photographs, posts and reviews, comments/feedback, followers, contact details of friends you refer or make via connections and meetup, your favorites, your search history, bookmarks, any communication on the app, your browsing information, event registrations, brew tours and classes, NGO based events, and your transactional or payment information or the data when a user creates an account or subscribes to any of our “Services”. This information may be also collected automatically and may consist info related to tracking or location information, IP addresses, cookie information or how you use the app or your activity on the app, the last website you visited before you visited our website, we may also collect information within your devices like metadata and any files that may contain personal information and collect information on all apps that your using on your phone without limitation. This information may be used to personalize the user's experience, send marketing materials, or communicate with the user about their account or orders. Even though we do not disclose your personal information to 3rd party vendors, for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

1.2  Auto collection of Information: To use specific areas or features of Our Services, you agree to our collection and utilization of personal information regarding your geographical location when you operate Our Services on a location-enabled device (including GPS, cellular, and Wi-Fi networks) or via your browser or other passive methods. Your consent extends to our access and use of this "passively collected" information, which encompasses, but is not limited to, the following details: the domain name of the website through which you navigated to the Our Services, the search engines utilized, the internet protocol (IP) address used, duration of your visit on the Our Services, the pages you viewed there, webpages you browsed before and after visiting the Our Services, the type of device and/or internet browser you use, how often you visit the Our Services, and other related statistics, collectively referred to as "Traffic Data".

1.3 Information collected via Cookies: Cookies are small text files that are stored on your computer or mobile device when you visit a website or open a Mobile app. They are used to remember your preferences, store information, and track your online behavior.

Different Types of cookies and Pixel Tags we may track

a. Session cookies: These temporary cookies disappear once the user exits the browser or app. They help store session-specific information like login status or the user's current page position.

b. Persistent cookies: Stored on the user's device for a predetermined duration even after closing the browser or app, these cookies are typically used for saving user preferences or for tracking user behavior for advertising.

c. Third-party cookies: Set by domains other than the one being visited by the user, these cookies are commonly utilized for tracking and targeted advertising purposes.

d. Secure cookies: Only transmitted over secure, encrypted connections, these encrypted cookies are mainly used for storing confidential information like login details.

e. HttpOnly cookies: Accessible solely by the server and not the client, these cookies are employed to store data that isn't meant to be shown to the user, like session identifiers.

f. Flash cookies: Stored in the user's Adobe Flash Player instead of the browser or app, they are often used for saving preferences or tracking information.

g. Analytics cookies: These cookies gather and analyze data about your website usage, including page visits and site actions. This information aids website owners in understanding user interactions and enhancing user experience. While they track website navigation and actions, they don't collect personal information.

h. Pixel tags or web beacons: Tiny, transparent images embedded in web pages or emails, used for tracking website traffic, user behavior, and delivering targeted ads. When a user accesses a page or opens an email with a pixel tag, the tag requests an image from a server, which can include information about the user's device and browsing history for tracking and analysis. Pixel tags are often combined with cookies for more comprehensive and precise tracking data.

You can find more detailed information about cookies and how they work at https://www.aboutcookies.org.

The information we collect via our privacy policy is used for a variety of purposes, including:

  1. Enhancing our services: We utilize user data to analyze interactions with our services and pinpoint areas needing improvement.

  2. Tailoring content and experiences: We employ user information to customize content and user experiences, such as offering personalized suggestions and tailored advertisements.

  3. User communication: The information is used for communicating with users regarding our services, encompassing updates, security notices, and customer support queries.

  4. Safeguarding our users and services: We apply user data to identify and prevent fraud, protect against cyber threats, and uphold our terms of service.

  5. Legal compliance: Information may be used to fulfill legal requirements, including responding to law enforcement requests.

  6. Resolving technical issues.

  7. Displaying relevant advertisements to users.

  8. Enabling the use of interactive features like Connections and Meetups.

  9. Performing research utilizing the data collected from all our users.

  10. Obtaining user consent and providing policy information regarding user accounts.

We take the protection of our users' personal information very seriously and only use it for the purposes outlined in our privacy policy.

2. Distribution or sharing of Personal Data: 

The app might distribute personal information to external entities like credit card processing companies or delivery services to support transactions or complete orders. Additionally, with the user's permission, personal information may be shared with partners or affiliates for promotional activities. At Brewszilla, we highly value our customers' privacy and are committed to safeguarding their personal data. Below is an outline of how we handle the sharing of information as stated in our privacy policy:

a. With External Service Providers: We may disclose specific personal details to third-party service providers assisting in various operations like marketing, data analytics, customer support, and payment processing. These providers are subject to confidentiality agreements and can only use the information for the designated purpose.

b. With Law Enforcement or Government Agencies: In cases such as subpoenas, court orders, or legal demands, we might need to reveal personal information to law enforcement or government entities. This will only occur if legally mandated, and we strive to protect our customers' privacy to the greatest extent possible.

c. With Social Networks: Features like 'Call To Action' on social networks (e.g., Instagram or Facebook buttons) may gather data about your usage of our Services and post about your activities on these social media platforms. Your interactions with these networks are subject to their privacy policies.

d. With Breweries, Brew Classes, Brew Tours, Communities: When using our Platform, your information is shared not only with us but also with Breweries, Brew Class Masters, Brew Tour organizers, Community leaders, and other users you interact with, such as through one-on-one conversations or meetups. We facilitate these interactions by providing your information to them.

e. In Merger or Acquisition Situations: In the event of a merger or acquisition, we might need to share personal data with the acquiring company. Such transfers would adhere to the acquiring company's privacy policy, and our customers would be informed about the ownership change.

f. With Advertisers and Networks: We collaborate with third-party advertisers for ad placements, allowing them to place ads on our Platform or other social networks. They may use tracking technologies like cookies or JavaScript to analyze how you interact with these ads.

g. With Consent: Personal information is shared with other parties only with explicit customer consent. You retain the right to opt out of sharing personal information for any reason.

We are dedicated to transparency regarding the use and sharing of personal information, as detailed in our privacy policy. You are encouraged to review the policy anytime and reach out to us with any queries or concerns

3. Data security: 

The app employs suitable technical and organizational safeguards to shield personal information from unauthorized access, usage, or exposure. We prioritize data security highly and have put in place various protective measures to secure the data we gather from unauthorized access or misuse. These precautions include:

a. Data Transmission Encryption: All data sent to and from our servers is encrypted using state-of-the-art encryption methods.

b. Secure Server Protection: Our servers are safeguarded with firewalls and additional security protocols to block unauthorized entry.

c. Restricted Data Access: Access to the data we collect is limited to authorized staff only, with strict regulation and continuous monitoring of access.

d. Frequent Security Evaluations: We regularly perform security assessments to maintain the integrity and safety of our systems and data.

e. Data Backup and Restoration: To avoid data loss or corruption in case of any problems, we consistently backup our data.

We also have a comprehensive privacy policy that outlines how we collect, use, and protect personal information. We encourage all users to review this policy to understand their rights and our commitment to data security.

4. Data retention: We keep your personal information for the duration needed to deliver Our Services to you. In certain situations, we may hold onto your personal data for a longer period if it's required for legal compliance or as allowed by relevant law. Subsequently, we store some data in an anonymized and/or aggregated manner, ensuring it does not personally identify you.

5. User control: Users have the right to access, modify, or delete their personal information at any time. Users may also opt-out of marketing communications or unsubscribe from newsletters, notifications or alerts.

6. Changes to the privacy policy: The app may update this privacy policy from time to time, and will notify users of any significant changes. Users are encouraged to review the privacy policy regularly.

7. Contact: The user can contact the app's support team for any questions or concerns about their privacy.

8. Links to other websites: Any personal information about you collected whilst browsing any websites due to links contained on our website or our app is not governed by this Policy. We are not responsible for and have no control over the practices and content of any website accessed using the links contained on the Our Platform. We are not responsible for any information you may share or disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

9. Transaction Information: When you opt to purchase any of our premium services, we handle and securely store your payment details to prevent fraud and for audit/tax purposes.

10. Geolocation Data: When you grant Brewszilla permission to access your location through your device settings and use your mobile, we collect data about WiFi access points and other geographical information such as your longitude and latitude. This may involve storing your device's coordinates to provide specific features. This location data is used to determine your physical whereabouts, enhancing the personalization of the App and simplifying your interactions with other Users. It allows for the display of your general location to other Users viewing your profile and enables you to see profiles of nearby Users.

If you've previously allowed Brewszilla to access your location but now want to disable it, you can do so using these methods:

  • For iPhone: Go to settings > privacy > location services > Brewszilla

  • For Android: Go to settings > location > Brewszilla > permissions > location

11. Images and electronic devices

We gather information about your device when you use the App, including its unique identifier, model, and operating system, for various reasons outlined in this policy. Additionally, if you allow us, the App can access your device’s address book exclusively to help you add contacts.

We also collect data regarding your photos, such as which ones users linger on or which have the best lighting, and so on. This information may be used to rearrange your profile photos in a way that presents them more attractively. You have the option to opt out of this feature in the app settings.

12. Contacting Customer Support:

When you contact our Customer Support via the Help section, we will track your IP address via your email id. We will retain this information or feedback or complaint for as long as needed, even after you delete your account.

Information we might disclose

12.1 Service Providers

We enlist reliable third-party entities to carry out specific tasks and offer services on our behalf ("Service Providers"). The selection of suppliers Brewszilla shares User personal information with depends on several factors, including the specific App, Sites, and services a User interacts with. Typically, we use the following providers to deliver our services to Users:

·       IT Services – Third party software providers

·       Social Media – To let customers link their Instagram profile on Our app

·       Login Authentication – Receive login OTP on Gmail

·       Billing Services – To let customers purchase paid features on the app like subscription, brew tours, Meet ups via Phone Pe or Google Pay.

·       Market research and Product Improvement - customer surveys and market research to improve our products and services

We always ensure that any data shared with the third party provi

This section of the privacy policy clarifies the methods Brewszilla employs to gather, utilize, and safeguard the personal data of its users or customers. It provides information on the types of personal data collected, its usage, and who can access it. Additionally, this policy specifies the rights users have concerning their personal information, including the rights to access, amend, or remove their data.

This is applicable when you use our website located at Brewszilla.com, or the Brewszilla mobile application (collectively, called as “Brewszilla Platform”) founded and created by Brewszilla Technologies Private Limited (“Brewszilla”, “Company”, “we”, “us” and “our”),  a private limited company established under the laws of India having its registered office at No.777 First floor Bengaluru - 560076

The user of the Brewszilla Platform will be referred by the terms “you” and “your”. The term “Services” refers to any services offered by Brewszilla on any of its Platforms.

You must thoroughly review this Policy and the Terms of Use before engaging with Our Platform or providing us with any personal details. Your use of our website, mobile application, or any other “Services” signifies your agreement and consent to how we collect, transfer, utilize, store, disclose, and share your information as outlined in this Policy. If you disagree with the terms of this Policy, please refrain from accessing or using Our Platform.

If you reside in India, Brewszilla Technologies Private Limited, located at 777 India will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

The data controller, who can be an individual, a company, or another entity, will be in charge of collecting, utilizing, disclosing, retaining, and safeguarding your personal data in line with privacy standards and relevant laws. Your data may be shared with other Brewszilla entities as per this Privacy Policy. Your personal information might be processed and stored either in India or on servers of our third-party partners, located either within or outside India. Be aware that this policy is subject to change at any time. Your continued use of Brewszilla's Services implies acceptance of any modifications to the policy, so we recommend regularly checking for any updates.

1.1  Collection and use of personal information: We may collect personal information via Registration and Account setup such as name, birthdate, email address, location, device information, profile name, password, age, gender, your preferences, mobile number, photographs, posts and reviews, comments/feedback, followers, contact details of friends you refer or make via connections and meetup, your favorites, your search history, bookmarks, any communication on the app, your browsing information, event registrations, brew tours and classes, NGO based events, and your transactional or payment information or the data when a user creates an account or subscribes to any of our “Services”. This information may be also collected automatically and may consist info related to tracking or location information, IP addresses, cookie information or how you use the app or your activity on the app, the last website you visited before you visited our website, we may also collect information within your devices like metadata and any files that may contain personal information and collect information on all apps that your using on your phone without limitation. This information may be used to personalize the user's experience, send marketing materials, or communicate with the user about their account or orders. Even though we do not disclose your personal information to 3rd party vendors, for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

1.2  Auto collection of Information: To use specific areas or features of Our Services, you agree to our collection and utilization of personal information regarding your geographical location when you operate Our Services on a location-enabled device (including GPS, cellular, and Wi-Fi networks) or via your browser or other passive methods. Your consent extends to our access and use of this "passively collected" information, which encompasses, but is not limited to, the following details: the domain name of the website through which you navigated to the Our Services, the search engines utilized, the internet protocol (IP) address used, duration of your visit on the Our Services, the pages you viewed there, webpages you browsed before and after visiting the Our Services, the type of device and/or internet browser you use, how often you visit the Our Services, and other related statistics, collectively referred to as "Traffic Data".

1.3 Information collected via Cookies: Cookies are small text files that are stored on your computer or mobile device when you visit a website or open a Mobile app. They are used to remember your preferences, store information, and track your online behavior.

Different Types of cookies and Pixel Tags we may track

a. Session cookies: These temporary cookies disappear once the user exits the browser or app. They help store session-specific information like login status or the user's current page position.

b. Persistent cookies: Stored on the user's device for a predetermined duration even after closing the browser or app, these cookies are typically used for saving user preferences or for tracking user behavior for advertising.

c. Third-party cookies: Set by domains other than the one being visited by the user, these cookies are commonly utilized for tracking and targeted advertising purposes.

d. Secure cookies: Only transmitted over secure, encrypted connections, these encrypted cookies are mainly used for storing confidential information like login details.

e. HttpOnly cookies: Accessible solely by the server and not the client, these cookies are employed to store data that isn't meant to be shown to the user, like session identifiers.

f. Flash cookies: Stored in the user's Adobe Flash Player instead of the browser or app, they are often used for saving preferences or tracking information.

g. Analytics cookies: These cookies gather and analyze data about your website usage, including page visits and site actions. This information aids website owners in understanding user interactions and enhancing user experience. While they track website navigation and actions, they don't collect personal information.

h. Pixel tags or web beacons: Tiny, transparent images embedded in web pages or emails, used for tracking website traffic, user behavior, and delivering targeted ads. When a user accesses a page or opens an email with a pixel tag, the tag requests an image from a server, which can include information about the user's device and browsing history for tracking and analysis. Pixel tags are often combined with cookies for more comprehensive and precise tracking data.

You can find more detailed information about cookies and how they work at https://www.aboutcookies.org.

The information we collect via our privacy policy is used for a variety of purposes, including:

  1. Enhancing our services: We utilize user data to analyze interactions with our services and pinpoint areas needing improvement.

  2. Tailoring content and experiences: We employ user information to customize content and user experiences, such as offering personalized suggestions and tailored advertisements.

  3. User communication: The information is used for communicating with users regarding our services, encompassing updates, security notices, and customer support queries.

  4. Safeguarding our users and services: We apply user data to identify and prevent fraud, protect against cyber threats, and uphold our terms of service.

  5. Legal compliance: Information may be used to fulfill legal requirements, including responding to law enforcement requests.

  6. Resolving technical issues.

  7. Displaying relevant advertisements to users.

  8. Enabling the use of interactive features like Connections and Meetups.

  9. Performing research utilizing the data collected from all our users.

  10. Obtaining user consent and providing policy information regarding user accounts.

We take the protection of our users' personal information very seriously and only use it for the purposes outlined in our privacy policy.

2. Distribution or sharing of Personal Data: 

The app might distribute personal information to external entities like credit card processing companies or delivery services to support transactions or complete orders. Additionally, with the user's permission, personal information may be shared with partners or affiliates for promotional activities. At Brewszilla, we highly value our customers' privacy and are committed to safeguarding their personal data. Below is an outline of how we handle the sharing of information as stated in our privacy policy:

a. With External Service Providers: We may disclose specific personal details to third-party service providers assisting in various operations like marketing, data analytics, customer support, and payment processing. These providers are subject to confidentiality agreements and can only use the information for the designated purpose.

b. With Law Enforcement or Government Agencies: In cases such as subpoenas, court orders, or legal demands, we might need to reveal personal information to law enforcement or government entities. This will only occur if legally mandated, and we strive to protect our customers' privacy to the greatest extent possible.

c. With Social Networks: Features like 'Call To Action' on social networks (e.g., Instagram or Facebook buttons) may gather data about your usage of our Services and post about your activities on these social media platforms. Your interactions with these networks are subject to their privacy policies.

d. With Breweries, Brew Classes, Brew Tours, Communities: When using our Platform, your information is shared not only with us but also with Breweries, Brew Class Masters, Brew Tour organizers, Community leaders, and other users you interact with, such as through one-on-one conversations or meetups. We facilitate these interactions by providing your information to them.

e. In Merger or Acquisition Situations: In the event of a merger or acquisition, we might need to share personal data with the acquiring company. Such transfers would adhere to the acquiring company's privacy policy, and our customers would be informed about the ownership change.

f. With Advertisers and Networks: We collaborate with third-party advertisers for ad placements, allowing them to place ads on our Platform or other social networks. They may use tracking technologies like cookies or JavaScript to analyze how you interact with these ads.

g. With Consent: Personal information is shared with other parties only with explicit customer consent. You retain the right to opt out of sharing personal information for any reason.

We are dedicated to transparency regarding the use and sharing of personal information, as detailed in our privacy policy. You are encouraged to review the policy anytime and reach out to us with any queries or concerns

3. Data security: 

The app employs suitable technical and organizational safeguards to shield personal information from unauthorized access, usage, or exposure. We prioritize data security highly and have put in place various protective measures to secure the data we gather from unauthorized access or misuse. These precautions include:

a. Data Transmission Encryption: All data sent to and from our servers is encrypted using state-of-the-art encryption methods.

b. Secure Server Protection: Our servers are safeguarded with firewalls and additional security protocols to block unauthorized entry.

c. Restricted Data Access: Access to the data we collect is limited to authorized staff only, with strict regulation and continuous monitoring of access.

d. Frequent Security Evaluations: We regularly perform security assessments to maintain the integrity and safety of our systems and data.

e. Data Backup and Restoration: To avoid data loss or corruption in case of any problems, we consistently backup our data.

We also have a comprehensive privacy policy that outlines how we collect, use, and protect personal information. We encourage all users to review this policy to understand their rights and our commitment to data security.

4. Data retention: We keep your personal information for the duration needed to deliver Our Services to you. In certain situations, we may hold onto your personal data for a longer period if it's required for legal compliance or as allowed by relevant law. Subsequently, we store some data in an anonymized and/or aggregated manner, ensuring it does not personally identify you.

5. User control: Users have the right to access, modify, or delete their personal information at any time. Users may also opt-out of marketing communications or unsubscribe from newsletters, notifications or alerts.

6. Changes to the privacy policy: The app may update this privacy policy from time to time, and will notify users of any significant changes. Users are encouraged to review the privacy policy regularly.

7. Contact: The user can contact the app's support team for any questions or concerns about their privacy.

8. Links to other websites: Any personal information about you collected whilst browsing any websites due to links contained on our website or our app is not governed by this Policy. We are not responsible for and have no control over the practices and content of any website accessed using the links contained on the Our Platform. We are not responsible for any information you may share or disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

9. Transaction Information: When you opt to purchase any of our premium services, we handle and securely store your payment details to prevent fraud and for audit/tax purposes.

10. Geolocation Data: When you grant Brewszilla permission to access your location through your device settings and use your mobile, we collect data about WiFi access points and other geographical information such as your longitude and latitude. This may involve storing your device's coordinates to provide specific features. This location data is used to determine your physical whereabouts, enhancing the personalization of the App and simplifying your interactions with other Users. It allows for the display of your general location to other Users viewing your profile and enables you to see profiles of nearby Users.

If you've previously allowed Brewszilla to access your location but now want to disable it, you can do so using these methods:

  • For iPhone: Go to settings > privacy > location services > Brewszilla

  • For Android: Go to settings > location > Brewszilla > permissions > location

11. Images and electronic devices

We gather information about your device when you use the App, including its unique identifier, model, and operating system, for various reasons outlined in this policy. Additionally, if you allow us, the App can access your device’s address book exclusively to help you add contacts.

We also collect data regarding your photos, such as which ones users linger on or which have the best lighting, and so on. This information may be used to rearrange your profile photos in a way that presents them more attractively. You have the option to opt out of this feature in the app settings.

12. Contacting Customer Support:

When you contact our Customer Support via the Help section, we will track your IP address via your email id. We will retain this information or feedback or complaint for as long as needed, even after you delete your account.

Information we might disclose

12.1 Service Providers

We enlist reliable third-party entities to carry out specific tasks and offer services on our behalf ("Service Providers"). The selection of suppliers Brewszilla shares User personal information with depends on several factors, including the specific App, Sites, and services a User interacts with. Typically, we use the following providers to deliver our services to Users:

·       IT Services – Third party software providers

·       Social Media – To let customers link their Instagram profile on Our app

·       Login Authentication – Receive login OTP on Gmail

·       Billing Services – To let customers purchase paid features on the app like subscription, brew tours, Meet ups via Phone Pe or Google Pay.

·       Market research and Product Improvement - customer surveys and market research to improve our products and services

We always ensure that any data shared with the third party providers is not attributable. We ensure that we have the strictest clauses signed with Our third party providers have adequate data protection and information security measures in place.

12.2 Marketing service providers

We collaborate with marketing service companies (like Facebook/Instagram/Youtube, for instance) ('Marketing Services Providers') to assist in promoting our App and services on external websites and applications, as well as to evaluate the success of our advertising efforts. We share only limited data with Our Marketing service providers like approx. location and IP details, age and gender you belong to, activity on our app like downloading it or buying something on Our app, share data with advertisers whenever you view their ad and/or leading to a conversion.

For instance:

Targeted Advertising: Facebook and Instagram allow for highly targeted advertising. Food delivery apps can target users based on their interests, demographics, location, and online behavior. For example, they might target users who have shown interest in food, cooking, or local restaurants.

 Custom and Lookalike Audiences: These platforms enable the creation of custom audiences using existing customer data, and lookalike audiences, which are new users who have similar characteristics to the app's current customers. This helps in reaching potential customers who are more likely to be interested in the app's services.

Sponsored Content and Ads: Food delivery apps can create sponsored posts and ads that appear in users' news feeds. These posts can be used to promote special offers, new partnerships with restaurants, or features of the app.

Retargeting Campaigns: These platforms allow for retargeting ads to users who have previously interacted with the app but haven’t made a purchase yet. For example, if a user added items to their cart but didn’t complete the purchase, they might see an ad encouraging them to complete their order.

Influencer Partnerships: Collaborating with influencers on Instagram can be a powerful tool. Food delivery apps often partner with food bloggers, local chefs, or lifestyle influencers to reach a broader and more engaged audience.

Story Ads and Interactive Content: Using Instagram Stories or interactive posts, like polls or quizzes, can engage users in a more dynamic way. These formats are useful for running limited-time offers or highlighting specific aspects of the service, like new menu item.

User-Generated Content: Encouraging and sharing user-generated content, such as reviews or photos of delivered meals, can create social proof and encourage more users to try the app.

Analytics and Insights: Both platforms provide robust analytics tools that help these apps understand the performance of their ads and content. This data is crucial for optimizing marketing strategies and understanding customer behavior.

Integration with the App: These platforms can be integrated with the app for seamless user experience. For instance, Facebook’s API can be used to allow users to log in to the food delivery app using their Facebook credentials.

Seasonal and Event-Based Marketing: Food delivery apps also use these platforms to run seasonal or event-based campaigns, like special discounts during holidays or promotions during sports events.

 

13. Visibility of your personal data

·       Age

·       Gender

·       Anything you have posted or commented or reviewed

·       Photos in your profile

·       About yourself and your interests

The Brewszilla App is designed to help users easily connect and interact with each other, and it includes features that allow users to share their awesomeness with the world. Users should be aware that anything they post or submit on the app can potentially be seen by both users and non-users. Caution is advised when posting sensitive information, like religious beliefs or health details, on profiles. Users have the option to add such sensitive information, including sexual preferences and political views, through profile, but it's not mandatory. It's important to note that posted photos can also reveal personal information. By choosing to provide sensitive details, users are consenting to the processing and public disclosure of this information.

User profiles and other shared information, which can include data linked from third-party accounts like Facebook, Instagram etc., can be viewed and shared by Brewszilla users with others, including non-users. For instance, a user might share a screenshot of another user's profile picture with their Whatsapp friends, whether or not these friends are Brewszilla users.

14. Security

Brewszilla is dedicated to implementing essential security measures to safeguard your information against loss, misuse, unauthorized access, or disclosure, using secure servers with firewalls. However, no website or internet transmission is entirely secure, so there's a residual risk of unauthorized access, hacking, data loss, or other breaches. To improve data security, Brewszilla recommends users to always log out after using their account, keep their account password confidential, and change the password regularly. In case of suspected unauthorized access to an account, users should follow provided instructions. It's important to note that the security of personal data during transmission to Brewszilla’s site or app is not guaranteed and is at the user's own risk.

ders is not attributable. We ensure that we have the strictest clauses signed with Our third party providers have adequate data protection and information security measures in place.

12.2 Marketing service providers

We collaborate with marketing service companies (like Facebook/Instagram/Youtube, for instance) ('Marketing Services Providers') to assist in promoting our App and services on external websites and applications, as well as to evaluate the success of our advertising efforts. We share only limited data with Our Marketing service providers like approx. location and IP details, age and gender you belong to, activity on our app like downloading it or buying something on Our app, share data with advertisers whenever you view their ad and/or leading to a conversion.

For instance:

Targeted Advertising: Facebook and Instagram allow for highly targeted advertising. Food delivery apps can target users based on their interests, demographics, location, and online behavior. For example, they might target users who have shown interest in food, cooking, or local restaurants.

 Custom and Lookalike Audiences: These platforms enable the creation of custom audiences using existing customer data, and lookalike audiences, which are new users who have similar characteristics to the app's current customers. This helps in reaching potential customers who are more likely to be interested in the app's services.

Sponsored Content and Ads: Food delivery apps can create sponsored posts and ads that appear in users' news feeds. These posts can be used to promote special offers, new partnerships with restaurants, or features of the app.

Retargeting Campaigns: These platforms allow for retargeting ads to users who have previously interacted with the app but haven’t made a purchase yet. For example, if a user added items to their cart but didn’t complete the purchase, they might see an ad encouraging them to complete their order.

Influencer Partnerships: Collaborating with influencers on Instagram can be a powerful tool. Food delivery apps often partner with food bloggers, local chefs, or lifestyle influencers to reach a broader and more engaged audience.

Story Ads and Interactive Content: Using Instagram Stories or interactive posts, like polls or quizzes, can engage users in a more dynamic way. These formats are useful for running limited-time offers or highlighting specific aspects of the service, like new menu item.

User-Generated Content: Encouraging and sharing user-generated content, such as reviews or photos of delivered meals, can create social proof and encourage more users to try the app.

Analytics and Insights: Both platforms provide robust analytics tools that help these apps understand the performance of their ads and content. This data is crucial for optimizing marketing strategies and understanding customer behavior.

Integration with the App: These platforms can be integrated with the app for seamless user experience. For instance, Facebook’s API can be used to allow users to log in to the food delivery app using their Facebook credentials.

Seasonal and Event-Based Marketing: Food delivery apps also use these platforms to run seasonal or event-based campaigns, like special discounts during holidays or promotions during sports events.

 

13. Visibility of your personal data

·       Age

·       Gender

·       Anything you have posted or commented or reviewed

·       Photos in your profile

·       About yourself and your interests

The Brewszilla App is designed to help users easily connect and interact with each other, and it includes features that allow users to share their awesomeness with the world. Users should be aware that anything they post or submit on the app can potentially be seen by both users and non-users. Caution is advised when posting sensitive information, like religious beliefs or health details, on profiles. Users have the option to add such sensitive information, including sexual preferences and political views, through profile, but it's not mandatory. It's important to note that posted photos can also reveal personal information. By choosing to provide sensitive details, users are consenting to the processing and public disclosure of this information.

User profiles and other shared information, which can include data linked from third-party accounts like Facebook, Instagram etc., can be viewed and shared by Brewszilla users with others, including non-users. For instance, a user might share a screenshot of another user's profile picture with their Whatsapp friends, whether or not these friends are Brewszilla users.

14. Security

Brewszilla is dedicated to implementing essential security measures to safeguard your information against loss, misuse, unauthorized access, or disclosure, using secure servers with firewalls. However, no website or internet transmission is entirely secure, so there's a residual risk of unauthorized access, hacking, data loss, or other breaches. To improve data security, Brewszilla recommends users to always log out after using their account, keep their account password confidential, and change the password regularly. In case of suspected unauthorized access to an account, users should follow provided instructions. It's important to note that the security of personal data during transmission to Brewszilla’s site or app is not guaranteed and is at the user's own risk.

ons, they don't collect personal information.

h. Pixel tags or web beacons: Tiny, transparent images embedded in web pages or emails, used for tracking website traffic, user behavior, and delivering targeted ads. When a user accesses a page or opens an email with a pixel tag, the tag requests an image from a server, which can include information about the user's device and browsing history for tracking and analysis. Pixel tags are often combined with cookies for more comprehensive and precise tracking data.

You can find more detailed information about cookies and how they work at https://www.aboutcookies.org.

The information we collect via our privacy policy is used for a variety of purposes, including:

  1. Enhancing our services: We utilize user data to analyze interactions with our services and pinpoint areas needing improvement.

  2. Tailoring content and experiences: We employ user information to customize content and user experiences, such as offering personalized suggestions and tailored advertisements.

  3. User communication: The information is used for communicating with users regarding our services, encompassing updates, security notices, and customer support queries.

  4. Safeguarding our users and services: We apply user data to identify and prevent fraud, protect against cyber threats, and uphold our terms of service.

  5. Legal compliance: Information may be used to fulfill legal requirements, including responding to law enforcement requests.

  6. Resolving technical issues.

  7. Displaying relevant advertisements to users.

  8. Enabling the use of interactive features like Connections and Meetups.

  9. Performing research utilizing the data collected from all our users.

  10. Obtaining user consent and providing policy information regarding user accounts.

We take the protection of our users' personal information very seriously and only use it for the purposes outlined in our privacy policy.

2. Distribution or sharing of Personal Data: 

The app might distribute personal information to external entities like credit card processing companies or delivery services to support transactions or complete orders. Additionally, with the user's permission, personal information may be shared with partners or affiliates for promotional activities. At Brewszilla, we highly value our customers' privacy and are committed to safeguarding their personal data. Below is an outline of how we handle the sharing of information as stated in our privacy policy:

a. With External Service Providers: We may disclose specific personal details to third-party service providers assisting in various operations like marketing, data analytics, customer support, and payment processing. These providers are subject to confidentiality agreements and can only use the information for the designated purpose.

b. With Law Enforcement or Government Agencies: In cases such as subpoenas, court orders, or legal demands, we might need to reveal personal information to law enforcement or government entities. This will only occur if legally mandated, and we strive to protect our customers' privacy to the greatest extent possible.

c. With Social Networks: Features like 'Call To Action' on social networks (e.g., Instagram or Facebook buttons) may gather data about your usage of our Services and post about your activities on these social media platforms. Your interactions with these networks are subject to their privacy policies.

d. With Breweries, Brew Classes, Brew Tours, Communities: When using our Platform, your information is shared not only with us but also with Breweries, Brew Class Masters, Brew Tour organizers, Community leaders, and other users you interact with, such as through one-on-one conversations or meetups. We facilitate these interactions by providing your information to them.

e. In Merger or Acquisition Situations: In the event of a merger or acquisition, we might need to share personal data with the acquiring company. Such transfers would adhere to the acquiring company's privacy policy, and our customers would be informed about the ownership change.

f. With Advertisers and Networks: We collaborate with third-party advertisers for ad placements, allowing them to place ads on our Platform or other social networks. They may use tracking technologies like cookies or JavaScript to analyze how you interact with these ads.

g. With Consent: Personal information is shared with other parties only with explicit customer consent. You retain the right to opt out of sharing personal information for any reason.

We are dedicated to transparency regarding the use and sharing of personal information, as detailed in our privacy policy. You are encouraged to review the policy anytime and reach out to us with any queries or concerns

3. Data security: 

The app employs suitable technical and organizational safeguards to shield personal information from unauthorized access, usage, or exposure. We prioritize data security highly and have put in place various protective measures to secure the data we gather from unauthorized access or misuse. These precautions include:

a. Data Transmission Encryption: All data sent to and from our servers is encrypted using state-of-the-art encryption methods.

b. Secure Server Protection: Our servers are safeguarded with firewalls and additional security protocols to block unauthorized entry.

c. Restricted Data Access: Access to the data we collect is limited to authorized staff only, with strict regulation and continuous monitoring of access.

d. Frequent Security Evaluations: We regularly perform security assessments to maintain the integrity and safety of our systems and data.

e. Data Backup and Restoration: To avoid data loss or corruption in case of any problems, we consistently backup our data.

We also have a comprehensive privacy policy that outlines how we collect, use, and protect personal information. We encourage all users to review this policy to understand their rights and our commitment to data security.

4. Data retention: We keep your personal information for the duration needed to deliver Our Services to you. In certain situations, we may hold onto your personal data for a longer period if it's required for legal compliance or as allowed by relevant law. Subsequently, we store some data in an anonymized and/or aggregated manner, ensuring it does not personally identify you.

5. User control: Users have the right to access, modify, or delete their personal information at any time. Users may also opt-out of marketing communications or unsubscribe from newsletters, notifications or alerts.

6. Changes to the privacy policy: The app may update this privacy policy from time to time, and will notify users of any significant changes. Users are encouraged to review the privacy policy regularly.

7. Contact: The user can contact the app's support team for any questions or concerns about their privacy.

8. Links to other websites: Any personal information about you collected whilst browsing any websites due to links contained on our website or our app is not governed by this Policy. We are not responsible for and have no control over the practices and content of any website accessed using the links contained on the Our Platform. We are not responsible for any information you may share or disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

9. Transaction Information: When you opt to purchase any of our premium services, we handle and securely store your payment details to prevent fraud and for audit/tax purposes.

10. Geolocation Data: When you grant Brewszilla permission to access your location through your device settings and use your mobile, we collect data about WiFi access points and other geographical information such as your longitude and latitude. This may involve storing your device's coordinates to provide specific features. This location data is used to determine your physical whereabouts, enhancing the personalization of the App and simplifying your interactions with other Users. It allows for the display of your general location to other Users viewing your profile and enables you to see profiles of nearby Users.

If you've previously allowed Brewszilla to access your location but now want to disable it, you can do so using these methods:

  • For iPhone: Go to settings > privacy > location services > Brewszilla

  • For Android: Go to settings > location > Brewszilla > permissions > location

11. Images and electronic devices

We gather information about your device when you use the App, including its unique identifier, model, and operating system, for various reasons outlined in this policy. Additionally, if you allow us, the App can access your device’s address book exclusively to help you add contacts.

We also collect data regarding your photos, such as which ones users linger on or which have the best lighting, and so on. This information may be used to rearrange your profile photos in a way that presents them more attractively. You have the option to opt out of this feature in the app settings.

12. Contacting Customer Support:

When you contact our Customer Support via the Help section, we will track your IP address via your email id. We will retain this information or feedback or complaint for as long as needed, even after you delete your account.

Information we might disclose

12.1 Service Providers

We enlist reliable third-party entities to carry out specific tasks and offer services on our behalf ("Service Providers"). The selection of suppliers Brewszilla shares User personal information with depends on several factors, including the specific App, Sites, and services a User interacts with. Typically, we use the following providers to deliver our services to Users:

·       IT Services – Third party software providers

·       Social Media – To let customers link their Instagram profile on Our app

·       Login Authentication – Receive login OTP on Gmail

·       Billing Services – To let customers purchase paid features on the app like subscription, brew tours, Meet ups via Phone Pe or Google Pay.

·       Market research and Product Improvement - customer surveys and market research to improve our products and services

We always ensure that any data shared with the third party providers is not attributable. We ensure that we have the strictest clauses signed with Our third party providers have adequate data protection and information security measures in place.

12.2 Marketing service providers

We collaborate with marketing service companies (like Facebook/Instagram/Youtube, for instance) ('Marketing Services Providers') to assist in promoting our App and services on external websites and applications, as well as to evaluate the success of our advertising efforts. We share only limited data with Our Marketing service providers like approx. location and IP details, age and gender you belong to, activity on our app like downloading it or buying something on Our app, share data with advertisers whenever you view their ad and/or leading to a conversion.

For instance:

Targeted Advertising: Facebook and Instagram allow for highly targeted advertising. Food delivery apps can target users based on their interests, demographics, location, and online behavior. For example, they might target users who have shown interest in food, cooking, or local restaurants.

 Custom and Lookalike Audiences: These platforms enable the creation of custom audiences using existing customer data, and lookalike audiences, which are new users who have similar characteristics to the app's current customers. This helps in reaching potential customers who are more likely to be interested in the app's services.

Sponsored Content and Ads: Food delivery apps can create sponsored posts and ads that appear in users' news feeds. These posts can be used to promote special offers, new partnerships with restaurants, or features of the app.

Retargeting Campaigns: These platforms allow for retargeting ads to users who have previously interacted with the app but haven’t made a purchase yet. For example, if a user added items to their cart but didn’t complete the purchase, they might see an ad encouraging them to complete their order.

Influencer Partnerships: Collaborating with influencers on Instagram can be a powerful tool. Food delivery apps often partner with food bloggers, local chefs, or lifestyle influencers to reach a broader and more engaged audience.

Story Ads and Interactive Content: Using Instagram Stories or interactive posts, like polls or quizzes, can engage users in a more dynamic way. These formats are useful for running limited-time offers or highlighting specific aspects of the service, like new menu item.

User-Generated Content: Encouraging and sharing user-generated content, such as reviews or photos of delivered meals, can create social proof and encourage more users to try the app.

Analytics and Insights: Both platforms provide robust analytics tools that help these apps understand the performance of their ads and content. This data is crucial for optimizing marketing strategies and understanding customer behavior.

Integration with the App: These platforms can be integrated with the app for seamless user experience. For instance, Facebook’s API can be used to allow users to log in to the food delivery app using their Facebook credentials.

Seasonal and Event-Based Marketing: Food delivery apps also use these platforms to run seasonal or event-based campaigns, like special discounts during holidays or promotions during sports events.

 

13. Visibility of your personal data

·       Age

·       Gender

·       Anything you have posted or commented or reviewed

·       Photos in your profile

·       About yourself and your interests

The Brewszilla App is designed to help users easily connect and interact with each other, and it includes features that allow users to share their awesomeness with the world. Users should be aware that anything they post or submit on the app can potentially be seen by both users and non-users. Caution is advised when posting sensitive information, like religious beliefs or health details, on profiles. Users have the option to add such sensitive information, including sexual preferences and political views, through profile, but it's not mandatory. It's important to note that posted photos can also reveal personal information. By choosing to provide sensitive details, users are consenting to the processing and public disclosure of this information.

User profiles and other shared information, which can include data linked from third-party accounts like Facebook, Instagram etc., can be viewed and shared by Brewszilla users with others, including non-users. For instance, a user might share a screenshot of another user's profile picture with their Whatsapp friends, whether or not these friends are Brewszilla users.

14. Security

Brewszilla is dedicated to implementing essential security measures to safeguard your information against loss, misuse, unauthorized access, or disclosure, using secure servers with firewalls. However, no website or internet transmission is entirely secure, so there's a residual risk of unauthorized access, hacking, data loss, or other breaches. To improve data security, Brewszilla recommends users to always log out after using their account, keep their account password confidential, and change the password regularly. In case of suspected unauthorized access to an account, users should follow provided instructions. It's important to note that the security of personal data during transmission to Brewszilla’s site or app is not guaranteed and is at the user's own risk.